Quand dois-je retirer mon ancienne carte SIM de mon téléphone ?
Si vous avez fait le portage… Guide étape par étape ici
Le code promo ne fonctionne pas, que dois-je faire ?
Continue with the activation – you can reach out to Public Mobile’s customer service once you are activated with your promo code
Que se passe-t-il lorsque mon code promotionnel expire ?
Your plan will not change, you will just no longer have the free data associated with our special promo going forward.
J'ai des difficultés à activer mon forfait. Puis-je parler à quelqu'un ?
En attente de la réponse de la communication marketing
J'ai reçu une carte SIM Public Mobile avec mon téléphone, pourquoi ?
Great! That’s part of our partnership with Public Mobile. Now that you own your phone, you can use it with any carrier. Switching carriers (and keeping your number) used to be hard, but these days, it’s a breeze. You should find instructions on how to switch to Public on the back of the note you received with your order.
We’re big fans of Public because they have unbeatable prices, one of Canada’s best networks, and no contracts to tie you down.
The best part? We negotiated amazing deals for Orchard customers. Refer to the card in your order for more info, or get in touch with our support team for assistance.
*Limited time offer, subject to change without notice, and only available to new activations. This promotion may only be redeemed by the addressee, and cannot be combined with other offers or promotion codes. This promotion is linked to the plan that the customer activates on, and changing plans may result in the promotion being removed from the account.