Contactez-nous

Orchard dispose d'une équipe d'experts dédiée à répondre à toutes vos questions. Nous sommes disponibles 7 jours sur 7 de 10 h 00 à 18 h 00 Heure de l'Est en semaine et de 10 h 00 à 13 h 00 et de 14 h 00 à 18 h 00 Heure de l'Est le week-end.

Vous pouvez également nous appeler au 1-800-736-2703 ou utiliser la fonction de clavardage en direct sur notre site Web pour nous contacter.

Vous êtes plutôt WhatsApp? Scannez ce QR code ou cliquez ici pour nous envoyer un message sur WhatsApp! Nous vous contacterons dès que possible en semaine.

Et si vous avez besoin d’une réponse rapide, essayez d’abord notre FAQ! De nombreuses questions courantes y ont déjà trouvé une réponse.

Didn’t find your answer? Get in touch!

Venez nous rendre visite !

We’re located at

213 STERLING RD
TORONTO, ON
M6R 2B2

Scroll down for detailed instructions on how to find us!

Currently, Orchard is open by appointment only:
10 AM to 6 PM, Monday to Friday
10 AM to 1 PM, 2 PM to 6 PM on Saturdays and Sundays

Choose “In-store Pickup” at checkout, or make an appointment below if you need in-person assistance.

Prendre un rendez-vous

If you’re looking to repair or sell a phone, please use the link below. For order returns, please get in touch with us at support@getorchard.com before scheduling an appointment.

Prenez rendez-vous
Main Building Entrance (North)

How to Find Our New Unit

We’ve moved locations within the same building.

Entering from the Main Building Entrance (North Side)

  • Enter through the main entrance on the north side of the building.
  • Walk straight ahead.
  • You’ll see Fitzroy Dress Rentals directly in front of you and a metal staircase on your left.
  • Turn right to your right.
  • Our retail space will be just ahead.

How to Find Our New Unit

We’ve moved locations within the same building.

Entering Through Ethica Coffee Roasters (South Side)

  • Enter through Ethica Roasters on the south side of the building.
  • Walk through the coffee shop into the hallway.
  • Turn left and continue straight.
  • Our retail unit is located on the back wall, beside Fitzroy Dress Rentals.

Directions

Our office is conveniently located on Sterling Rd, just southwest of the Bloor and Lansdowne intersection. It is a quick walk from Lansdowne subway station. Keep going West along Bloor until you see Sterling Road on your left on the South side.

If you’re driving north on Sterling Rd, continue straight until you reach the Perth Avenue intersection. If you’re coming from Bloor Street West, turn south onto Perth Avenue and follow it until it ends at Sterling Rd. Then, turn left onto Sterling Rd. From Sterling Rd, turn right into the main parking lot for 213 Sterling Rd— this is the lot directly in front of the building. Our parking spots are located near the main entrance:

  • The first parking spot, immediately off of Sterling Rd, is alongside the wall on the side of the building with the main doors
  • The second spot is directly to the right of the main double doors.

Enter through the main double doors at 213 Sterling Rd. Once inside, walk straight ahead, and you will see the door with our logo to the right.

Get Directions