Two rounds of 30-point inspections
90-day, no-questions-asked warranty
Free shipping and returns

Where Does Our Inventory Come From?

Orchard’s inventory comes from people who sell their phones to Orchard, from retail overstock, or customers who receive an upgrade from their carrier but are perfectly happy with their older phone.

All phones are shipped to our Toronto office, where they undergo two rounds of rigorous testing by our highly trained staff. We only sell devices that pass all our tests, so that our buyers can be confident they’ll receive a fully functional device.

Shop Local

90-Day returns. For any reason. No questions asked.

We don't sell lemons! We guarantee that our pre-owned phones work just like a new one would and back this up by our 90-day warranty! Plus, our customer service team (by the way, they are real humans based right here in Toronto) will help you with any questions you might have!

Shop With Peace of Mind
Hear from our customers!
Nico
Richelle
Enzo

Supporting Local and Saving the Planet?

🌎 R2 Certified – Less Waste, More Savings: We’re R2 Certified, ensuring the highest environmental and data security standards in our day to day operations.

🚮 Less E-Waste: Together we saved 20,000 pounds of e-waste from going to landfills in 2024.

♻️ More re-used parts: We also prevented around 2,000 pounds of perfectly functional batteries and screens from going to waste!

Buying certified pre-owned reduces e-waste—great for the planet!

Upgrade Responsibly
  • No More Sketchy Meetups

    Fully online, safe and secure with fast, free shipping across Canada. Beats handing over $600 cash to a stranger and hoping for the best.

  • 90-Day No Questions Asked Returns

    Our expert techs thoroughly test every phone twice, right here in our Toronto HQ, to ensure it’s in top shape before it reaches you - no lemons here!

  • Never Stolen, Never Blacklisted, Fully Unlocked

    We have a lifetime guarantee that your phone will never be blacklisted or carrier locked