Where to buy a used iPhone

Orchard vs Gazelle

Orchard is a safe, simple alternative to buying an iPhone on Gazelle.
Here is why you should shop with Orchard...

Hi there!

If you’re looking to buy an affordable used iPhone, you’re probably weighing your options and doing some research to make sure you’re making the right choice. Orchard is all about making decisions simple. That’s why we have put together some info that’ll help you decide on the best place for you to buy a used iPhone.

Below, you’ll find the information you’ll need to compare Orchard and Gazelle, including customer experiences, prices, and thoughts from real people who have recently bought an iPhone from Orchard.

We hope this helps!

  1. Orchard only sells the best used iPhones

Looking for a high quality and affordable iPhone? Come to Orchard! While Gazelle carries all kinds of smartphones and laptops, Orchard specializes in high-quality used iPhones. We do one thing and we do it well. That means no junk devices: no stolen phones, no cracked screens, no water damage, and no issues a ctivating. We will refund every penny of the purchase price should anything go wrong with your phone up to 90 days after it arrives.

"The absolute best place to get an off contract iPhone (and I've checked many others). I bought a 'like new' iPhone - not a scratch on it. Great battery life, and impeccable online service with the chat agents. The 90 day (option to extend to 1 year) warranty is a relief as well - you know you're in good hands. They'll even install a screen protector for you. It's a great service." Rick Rose November 2015 (Google+)
"Second time using Orchard for a used phone. First one for my son and this one for my wife. Once again - couldn't be happier. The phones are delivered on-time and in as-promised condition. Actually, both times the "good" and "very good" conditions description were over-delivered. Clearly, their criteria for rating phones is very tough. When it's time for me to "upgrade" (I'm a trailing-edge kinda guy) I'm using Orchard!" Paul Lovisa October 2015 (Google+)
  1. When it comes to used iPhones, Orchard is the leading standard for quality.

Orchard’s team of quality experts gets their hands on every device that comes through our doors. Before being listed for sale in our inventory, each phone must pass two independent 30-point quality inspections by two experts. Along with tools to check internal components, manual tests are done to mirror real world use. Only phones that work like new are listed for sale in our inventory.

Our quality assurance combines smart analytics with a human touch. Each phone has inspection and servicing done by hand with the end-user in mind— that means you!

"I was a little hesitant at first but loved the concept of this company buying and selling used phones. It's environmental and makes so much more sense than having your old phone end up in a landfill. My phone arrived to the west coast in 3 days and its in perfect condition! Excellent customer service and the process is so quick and simple! Love the fact that you can track your parcel delivery as well." Colleen Jeffery November 2016 (Google+)
  1. If you don’t love your iPhone, Orchard will make it right

Orchard believes even the most casual phone user needs a reliable, high quality device. That's why we offer a comprehensive 90-day warranty on every phone, with the option to extend to 1 full year. Plus, our customer support team checks in with every single customer to proactively answer any questions you may have.

Our dedicated support agents are standing by to help you figure out which phone is right for you. We can even help you transition from your old phone to your new one.

We also don't cut you off after you've purchased. While some companies (ahem, Apple) make you pay extra for customer support, we offer unlimited access to our team of iPhone experts so you can get the most out of your phone while you own it.

We're here for you with personal support, all day, every day, no matter what you need.

"I am beyond satisfied with both Orchard's products and services. I ordered an iphone and all of the accessories from Orchard and it was shipped immediately and arrived within days. Everything worked absolutely perfectly and the team at Orchard made sure to follow through to make sure I was completely satisfied. When the charging cord stopped working properly, I emailed Orchard who replied and shipped me a new cord the same day. Their response time is incredible and their genuine care for their customers is amazing. They work very professionally and personally while continuing to sell quality products. I would highly recommend buying from Orchard!!" Megan Forse November 2015 (Google+)
"Needed a new phone as my phone was stolen, and did not want to buy a new one (as I need an unlocked phone)...best decision I ever made to go with Orchard. True to their word on quality of phone; prices were very reasonable. Customer "advocacy" (love that Orchard uses this term instead of 'service') is amazing and top notch! Thanks for all your help -- will definitely use the service again!" Andrea Thompson November 2015 (Google+)
  1. Orchard offers prices based on hard data

Bottom line, you’ll pay less for an Orchard iPhone than you would spend with Gazelle.

How do we do it? With Orchard’s smart analytics, we determine the fair market value for all iPhones for sale on our website. This price is set based on the condition of the phone and the prices of similar phones on other marketplaces, like Gazelle.

We calculate a price for each phone that actually reflects what it is worth. That price is the price you pay— nothing more, nothing less. This means our prices are not only affordable, they're fair.

"Ordered an iPhone 5S. Paid a fair price for a 'like new' phone. The order arrived in two business days. The phone was pristine and worked perfectly. I'm a satisfied customer who doesn't want to pay the mobile company or the new phone premium and will likely give Orchard more business." Simon Anderson November 2015 (Google+)
"Everything about this process was so painless. The price was cheaper than other online phone sales and much less sketchy than buying a phone on eBay or Craig's List. Customer service was interactive and responsive. The phone shipped out almost immediately and arrived faster than expected. It looks brand new and works perfectly. I will definitely use Orchard again the next time I need to replace or upgrade a phone." Nancy Schrimpf July 2016 (Google+)
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