We're located at

M6R 2B2

Currently, Orchard is open by appointment only from 10 AM to 6 PM, Monday through Sunday.

If you'd like to buy a phone, we encourage you to place an order online first -- that way, the phone will be ready for you when you arrive. Just choose "In-store Pickup" as your shipping method at checkout, and your order confirmation email will include a link to schedule your pickup.

But if you think you'll need some in-person assistance with buying a phone, you can make a purchase appointment so that one of our friendly Customer Advocates will be there to help.

For other types of appointments, such as repairs or selling a phone, please book here.

All customers are required to wear a face covering from nose to chin and use hand sanitizer when inside the store.


Our new office is conveniently located on Sterling Rd, just southwest of the Bloor and Lansdowne intersection. It is a quick walk from Lansdowne subway station.

If you are driving from Bloor Street West, turn south at Perth Avenue and follow it until it ends at Sterling Rd. Our building will be right in front of you. Make a left onto Sterling Rd. If you are driving north on Sterling Rd, follow the road until the Perth Avenue intersection.

From here, make a right turn into the parking lot. You will first see the main building entrance on your right, then the visitor parking at the back of the building.

After entering the building, follow the signs down the hall to our office. We are the last door on the left of the hallway, in Suite 110.

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