We're located at
213 STERLING RD, UNIT 110
Currently, Orchard is open by appointment only from 10 AM to 6 PM, Monday through Sunday.
If you'd like to buy a phone, we encourage you to place an order online first -- that way, the phone will be ready for you when you arrive. Just choose "In-store Pickup" as your shipping method at checkout, and your order confirmation email will include a link to schedule your pickup.
But if you think you'll need some in-person assistance with buying a phone, you can make a purchase appointment so that one of our friendly Customer Advocates will be there to help.
For other types of appointments, such as repairs or selling a phone, please book here.
All customers are required to wear a face covering from nose to chin and use hand sanitizer when inside the store.
Our new office is conveniently located on Sterling Rd, just southwest of the Bloor and Lansdowne intersection. It is a quick walk from Lansdowne subway station.
If you are driving north on Sterling Rd, follow the road until the Perth Avenue intersection. If you are driving from Bloor Street West, turn south at Perth Avenue, follow it until it ends, and make a left onto Sterling Rd. From Sterling Rd, make a right turn at the House of Assembly sign into the parking lot. Continue straight toward the back of the lot.
Please use our dedicated entrance on the north side of the building, as marked on the map.
On your right, you'll see Orchard's door with our logo on it. Our parking is just around the building corner from the door.