90-day Warranty & Free Shipping on all orders! 📦
All refurbished Orchard phones and iPads are protected by a 90-day warranty for functionality issues or a change of heart, with free returns. No need for a reason beyond “I just don’t like it”, although we always appreciate additional details and our support team is often able to help you resolve any little glitches remotely.
Your 90-day warranty starts on the day you receive the phone. We’re happy to accommodate returns for repairs, replacements or refunds within that timeframe. Just get in touch with our support team at support@getorchard.com – we’ll discuss the specifics of your return and we’ll work together to find a solution that makes sense to you.
Find out more here.
Good
This phone shows clear evidence of prior wear. There may be scratches and nicks on the screen and the back casing.
Very Good
A phone showing minor evidence of prior wear. There may be a few light scratches on the screen, and some scratches and/or nicks on the back casing.
Like New
A phone showing almost zero evidence of prior wear. The screen is in near-perfect condition, the back casing shows minimal signs of wear.
Every phone Orchard sells is guaranteed to work like new. Our condition grades refer exclusively to the phone's outward appearance