Concierge is a service that lets you sit back and relax while Orchard handles all aspects of your sale. The first step in this process is downloading and running the Orchard app on the phone you’d like to sell with us. 

After we show you the resale price of your phone in the app, you’ll be able to register it with our Concierge selling service. You can decide how quickly you’d like to receive your payment and provide us an address where we can mail you all the shipping materials you’ll need to get your phone safely to our headquarters. 

You’ll receive confirmation emails from us at each stage of the sale of your phone to keep you in the loop. You can expect to be paid through an Interac E-Transfer at the end of your selling window. Find out more about selling times here.