All our phones ship in an official Orchard mailing container, packed securely to ensure a safe arrival. We also include a third-party charging cable and adapter block. Other accessories, like official Apple charging cables, the original box, and headphones, are sold separately. You can add these onto your order at checkout. 

To add accessories to your order, add your phone to your cart and click “View Cart” to see all the accessories available for your phone. You can also add accessories directly from the checkout page.

Remember that you’ll have to get a SIM card for activation. You can find a SIM in your previous phone, get one from your carrier or buy one at our online checkout.

If you’re returning the phone for a refund, we won’t be able to offer a refund for unsealed accessories.