If you’re noticing this when first setting up the phone, this is perfectly normal!
When activating a phone, especially if you are restoring a backup to the phone, your phone is working overtime. This will cause the battery to drain much faster than usual.
This situation should resolve itself within a few days. We test our phones to a battery health standard of 83% minimum, which means you shouldn’t experience drains beyond what is normal for your specific model once it’s all set up.
If you feel like your battery is draining too fast after the phone has been fully set up, it could be that the phone’s battery is simply miscalibrated – which is also quite common, and thankfully, pretty straightforward to fix.
All you need to do is run the iPhone’s battery all the way to 0%. If your phone shuts down on you before reaching 0%, just wait a few minutes, turn it back on and use it until it turns off again. Repeat until the phone no longer responds after waiting a few minutes. Your battery is now truly and completely drained. Now, plug in your phone and charge it back to 100%. Once it reaches a full charge, run your phone back down again (as above) and after another charge, the battery reading should be more accurate as it approaches 0%.
Still having trouble? Contact us! We’ll run a remote battery health assessment and advise you of the next steps.