You can return your order within 90 days of purchase. No need to have a reason past “just because”! That said, if you notice an issue with your phone, please see our troubleshooting documents and contact us for assistance. We’re basically wizards at solving phone problems and we’re always happy to help!

If you would like to return a phone, we’d be happy to provide you a full refund or help you exchange the phone for something else. We’ll even provide a shipping label so that you can send the phone back to us and not spend a dime.

Please note that replacement phones are subject to availability. We will do our best to match the specs of the phone you originally purchased or offer you a comparable replacement. 

Accessories can be returned at any time you return a phone, or on their own within 30 days of purchase, but must be unopened to receive a refund.

If your accessories are defective, please contact our customer support team for refund information. Most defective accessories can be refunded within 30 days, and screen protectors within 10 days.