Shipping is free!
Lately, Canada Post has been charging a very small percentage of our customers for shipping fees when picking up their Orchard package. We do indeed pay for the shipping fees ahead of time and we’re currently working with them to figure out why our customers are being asked to pay as well. In the meantime, we will fully reimburse you for any extra shipping fees if you are asked to pay. Please simply keep a copy of the receipt, send us a picture of the receipt, and we will fully reimburse you right away.
Receipts can be sent to firstname.lastname@example.org