First, double check that you haven’t recently installed any camera apps. If you have, please uninstall them and double check that the issue isn’t rectified. Sometimes a camera app can interfere with your phone’s camera function.

If the camera issue persists, begin troubleshooting by making sure software is up to date and then fully restoring your device. To do this, backup the data on your phone and erase all content and settings. Read our instructions on backing up your device here. Learn how to reset your content and settings here for Nougat, here for Marshmallow and here for Lollipop.

Still having trouble? Contact us!