Orchard FAQ Orchard FAQ

  • SHOP
  • SELL
  • BLOG
  • FRANÇAIS
Home / Troubleshooting iPhone / Battery issues

Battery issues

Battery troubleshooting should start by making sure software is up to date and fully restoring your device. To do this, first back up the data on your iPhone— read our instructions on backing up your device here. Then, erase all content and settings. Learn how to reset your content and settings here.

If you still experience issues with the battery on your iPhone, it might be a calibration problem— your phone is having a hard time knowing how much battery is actually left.

All you need to do is run the iPhone’s battery all the way to 0%. If it indicates that it is out of battery and shuts down on you before reaching 0%, just wait a few minutes, turn it back on and use it until it turns off again. Repeat until the phone no longer responds after a few minutes’ wait . Then, plug in your phone and charge it back to 100%. Once it reaches a full charge, run your phone back down again and the battery reading should be more accurate as it approaches 0%.

Still having trouble? Contact us!

Troubleshooting iPhone

Related Articles

  • SIM card activation issues
  • Camera issues
  • Microphone issues
  • Charging cable issues

Search

All Categories

  • 6About Orchard
  • 10Our Phones
  • 11Buying with Orchard
  • 10Getting your phone set up
  • 8The Orchard App
  • 11Selling with Concierge
  • 13Preparing for Sale
  • 11Financing with Paybright
  • 6Carrier compatibility
  • 9Troubleshooting iPhone
  • 15Troubleshooting Samsung
  • 3Covid-19 Updates

BUY

  • Search our phones
  • Order Status
  • Delivery & Returns
  • Privacy Policy
  • Terms & Conditions

SELL

  • Sell
  • My Account
  • Orchard App – iPhone
  • Orchard App – Android

GET IN TOUCH

  • Contact us
  • 1-800-736-2703
  • support@getorchard.com

Social

Copyright 2021, Orchard Labs Inc. All Rights Reserved.
  • Search our phones
  • Order Status
  • Delivery & Returns
  • Privacy Policy
  • Terms & Conditions
  • SHOP
  • SELL
  • BLOG
  • FRANÇAIS