You have probably heard plenty of horror stories about Craigslist and Kijiji. They all seem to be variations on a theme: wade through a tonne of listings, feel generally overwhelmed by the amount of repetition and diversity, and, after a series of missed connections, finally meet your buyer or seller at a mutually inconvenient subway station. To parrot the old infomercial adage: there has got to be a better way.
At Orchard, we are on a mission to improve your experience buying and selling iPhones. We are that better way.
If you’ve used Craigslist and Kijiji to buy or sell an iPhone, here are the top five reasons that you should switch to Orchard:
1. Quality assurance: We guarantee it.
We specialize in high-quality used iPhones. We do one thing and we do it well. That means no junk devices: no stolen phones, no cracked screens, no water damage, and no issues activating. We will refund every penny of the purchase price should anything go wrong with your phone up to 30 days after it arrives.
2. Spam listings: We don’t have any.
We think of spam listings as noise that makes it more difficult for you to find what you want, whether that is buying or selling an iPhone. All our listings are reviewed and verified by our team, so we can ensure the quality of the phones that pass through our service. Buyers find what they want faster, without having to sift through bogus posts, meaning sales happen quicker and more often.
3. Customer support: We live and breath it.
Buying or selling a used iPhone can be confusing: we are here to help you figure it out. You can use our chat feature to talk to an Orchard rep while you buy. We can even help you transition from your old phone to your new one. We’re proud to offer you customer support every step of the way.
4. No back-and-forth bargaining: We set the fair price.
Quit worrying that you’re not getting a fair price. With our smart analytics, we determine the fair market value for all devices listed on Orchard. This price is set based on the condition of the phone and the prices of similar phones on other marketplaces. That means you don’t have to be an all-star negotiator to use our service and transactions happen with ease.
5. Transactions: We offer superior security.
In many other avenues, cash is king. But when it comes to buying and selling with strangers, you want a little more protection and confidence. That’s why we accept credit cards and use Stripe to secure our transactions. No pocketfuls of cash, no setting up PayPal accounts, no extra hassle.